Small Removals

Experience has taught us the best way to charge for our  small load moving service is time-based – where you only pay for what you use.

Our furniture removals rates are published in half-hour (30-minute) blocks of time and are all exclusive of GST. You pay only for the time we arrive at your doorstep until the time we leave the drop-off location.

A 30-minute call-out charge covers the time it takes to get to and from your locations. We do not estimate durations of moves over the phone.

If you require ‘move specific pricing’, we suggest you contact us to arrange a quotation.

These average removal times are only estimates based on our experience.

The actual time (and thus the actual charge) will depend on the actual number of furniture items, boxes, accessibility, doorway, stairs, lift, parking etc.

The travel time is assumed to be within 30 minutes.

1 br unit/house 2–3 hours

2 br unit/house 3–5 hours

3 br unit/house 5–7 hours

4 br unit/house 6–10 hours

Getting to and from your locations we do not charge you tolls. If you direct us to use motorways (your removalists will discuss the route to the next premises on the day) we will add the toll charge at cost to the invoice.

Remember, using tolls cuts down our travel time and will end up saving you money.

For larger jobs, this is highly recommended. For the low rate of $18 per half-hour (30 minutes) exclusive of GST, the extra pair of hands will make the move go quicker. In many cases, the overall charge is less with an extra man to get the job done.

A three-man move will save you time and money. Even though you are paying a higher hourly rate, your billable hours will be less;

Example 1: 6-7t truck with 2 men $64 per half-hour x 5 hours = $640 + call out
Example 2: 6-7t truck with 3 men $82 per half-hour x 3 hours = $492 + call out

It’s easy and saves you big bucks when moving! Collect your unlimited removal boxes (tea chests and book boxes) anytime within 7 days before your move to start packing before we arrive.

You are free to keep them up until 28 days after your move! If you wish to keep the boxes we only charge you what you keep.

Boxes should be returned in good condition – see our Free Boxes page for more details. If you use our Packing Service your boxes are included free of charge.

A deposit fee of $5 flat per box will be charged on collection of your boxes until they are returned in good condition.

You can also purchase removal packing supplies for your move including bubble wrap, furniture blankets, and tape amongst other things.

All of our teams are highly trained specialised removalists for a stress free quality service.

We will note your request on the job at the time of booking and do our best to provide you with your team of choice.

However, due to the nature of our business, we can not guarantee that every team will be available to take care of you for your move. For this reason we highly recommend booking early.

Rest assured we will provide you with the perfect truck and removals specialists either way to ensure a safe and speedy move!

Sure. You may not enter our trucks due to liability reasons, but it is your stuff we are transporting, so you may help us move your small load to and from the back of the vehicle.

If you do want to help to reduce the costs of your furniture removal, we highly recommend you leave the large and difficult pieces to us during the removal process (that is why you have hired us after all).

We may ask you to follow our direction to ensure we coordinate your move in the most efficient way.

Certainly.

Please contact us on Ph. 1300 157 448 or visit our end-of-lease cleaning page.

We take good care of every item we move. We pay special attention to those exclusive pieces that require extra TLC.

We are able to carry artworks and old antiques – we recommend you contact us on 1300 157 448 to discuss your specific requirements.

If you are looking to move larger items such as a washing machine, pool table, dining table or other bigger household items, then inform our small move professionals in advance.

And we do recommend you take out removals insurance.

Use our simple online Get-A-Quote calculators to easily establish what vehicle will suit your move. You can add items such as:

• The number of beds to move
• Laundry items such as a washing machine or tumble dryer
• Electronics
• Tell us about the number of plants that need moving
• Delicate small load items
• Kitchen items such as a dining table and more!

Remember* – If you require more assistance feel free to call ZOOM Removalists Sydney on 1300 157 448.

We will confirm all details with you personally before the day of your move to ensure we send the right vehicle for an overall great service.

We suggest you read our removals insurance page for full details.

We hold certain insurances as professional removalists. However, your furniture and items will be transported at your own risk, so we do recommend you take out removals insurance.

Check your home and contents policy – some cover your goods during a move.

]As with all leading moving companies, our teams are highly trained in customer service for complete peace of mind.

Our removalists work hard to keep our valued customers happy for all removals services and strive to offer an excellent service.

Most disputes however can be resolved on the spot during your relocation.

Our small removals experts have a 7:30am start. If you need to move urgently / arrange a last minute move with our small removals experts, please call as soon as possible.

Yes. We use a combination of professional felt pads and plastic protectors to cover your furniture no matter what we are moving.

Yes. If you require we can visit you at your home or office to complete a full assessment and provide a firm quote.

Please contact ZOOM Removalists Sydney on Ph. 1300 157 448 to arrange a no obligation free appointment.

This is a half-hour (30-minute) fee at the given rate of your move added to the total time to cover the team’s driving to and from your locations.

This fee covers Sydney metropolitan area, for which a single half-hour travel time is very reasonable.

If you live outside of this area, the call-out fee will be indicated to you at the time of booking to cover the reasonable time for the team to return to the Sydney metropolitan area.

Our rates are the same Monday to Thursday, There is a higher rate for Friday – Sunday depending on the size of the vehicle.

We add 30% loading on public holidays to the given half-hourly (30 minute ) rate.

Yes. Please see our movers and packers Service page for more details. We will send in trained packers the day before your move (or when you desire before your move) to professionally wrap and pack your goods with bubble wrap ready for uplift.

Two professional packers are provided at a rate of $72 exclusive of GST per half-hour (30 minutes) and only charge for the time they are on your premises, plus the half-hour (30 minutes) call-out charge.

We can also make your small removals seamless by offering unpacking at the other end also.

Yes. For a fee of $50 exclusive of GST have your removal boxes and packaging delivered to your doorstep anywhere in metro Sydney.

Our teams carry packaging items on their truck for small removals, but they take up valuable room so we do not carry huge reserves on board; if you think you will need a lot on the day please let us know prior!

Yes. We will discuss with you personally about your after-hours requirements.

ZOOM Removalists Sydney provides quality relocations within greater the Sydney Location (Southern Highlands to Newcastle, and out to the Blue Mountains).

We can also provide intrastate (country NSW) and interstate moves to and from Sydney to Brisbane, Melbourne, Canberra, Adelaide, Perth, Hobart and Darwin.

Yes, we can move upright pianos and pianolas weighing no more than 150kg. Please inform us on booking if your move will include a piano.

There is NO extra fee for moving a piano on top of the rate but you will require an extra removalist(s) which is an additional $18 per half hour per removalist exclusive of GST.

For more information, check out our piano removalists page.

Yes, some of our fleet are equipped with lift backs to handle any large and heavy items.

We send the most appropriate truck for your move and will send a tail-lift vehicle if this is required at the same hourly rate.

Most furniture items do not require a tail lift.

Monday-Friday: 9am-5pm
Saturday: 9am-4pm
Sunday: Closed (our emergency number is 0449 276 684)

When you book with ZOOM Removalists Sydney, we reserve your spot. We understand that things change and you may need to change your moving date or cancel altogether. We ask you to be considerate.

Cancelling an hour before your booked move means that team now have no work for the period we reserved for you. As such cancelling within 24 hours of your move will incur a $ 120-hour cancellation fee.

We need at least 72 hours’ notice to cancel a move to refund the full $100 to your account.

Your move will still go ahead.

Our teams will cover your furniture from the elements and lay down protection over your floors and carpet at each location during the move.

Relocations booked later in the day have moves occurring before them and so may start a little earlier or later then booked.

We book second moves of the day as ‘first available’ from 11:00am, and third moves of the day as ‘first available’ from 3:00pm.

We estimate the times of each move to ensure you are given as accurate start times as possible – but things can happen outside of our control. Your booking will be fulfilled by the first available truck able to complete your move after the initial moves in the day.

Payment is strictly COD (cash on delivery). We do not accept cheques under any circumstances so please do not ask.

If you are paying in cash please ensure you have enough money on you on the day to settle your bill. For purchases up to $700 the credit card fee is $10 (Amex purchases incur a fee of $20 for any amount).

Any purchase over $700 incurs a 1.5% surcharge.