Our Price Match Policy

Don’t Overpay For Your Move. Get A Guaranteed Competitive Price!

With removal companies, cheaper is unlikely to be better. Unscrupulous removalists attract customers with a cheap quote, only to hit them with shoddy service and unexpected charges at the end of the job – not with ZOOM.

With 4.7 from 2,500+ reviews We are Sydney's highest rated removalist and the most affordable. Get unlimited FREE boxes on your move!

With removal companies, cheaper is unlikely to be better. Unscrupulous removalists attract customers with a cheap quote, only to hit them with shoddy service and unexpected charges at the end of the job – not with ZOOM.

We’re Number 1 Because We Care

We’re Number 1 Because We Care

We understand that moving house is stressful and that keeping costs under control can be a challenge.

That’s why we’ve drawn on our years of experience to ensure that our valued customers get the best possible value for money when moving home or office with our price match guarantee.

As an accredited AFRA-Accredited, you can trust us to beat any genuine quote from a competitor – on price AND service.

Just ask our clients. With 4.7 stars from 2,500+ reviews, we are Sydney’s highest-rated (and most affordable) removalist company.

How to Request a Price Match

How to Request a Price Match

Email your competitor’s quote us now at info@zoomremovals.com.au  to see how much we can save you.

Get our Price Beat Guarantee in 3 easy steps:

Step 1: Get a formal written quote from another removalist. (It can be a photo, screenshot from your phone or an email.)

Step 2: Email the quote to info@zoomremovals.com.au. Don’t forget to include your full name, address and phone number so that we can contact you.

Step 3: If your request is approved, our office staff will send you a quote with 5-10% off the matched price.

Get Quote


Our price match policy is available across all moving services that we offer including local, country and interstate moves across Australia.

Eligibility for Price Beat Guarantee

At Zoom Removals, we are committed to providing our customers with the best value for their moving needs. Our Price Beat Guarantee ensures that you receive the lowest prices along with exceptional service. To qualify for the Price Beat Guarantee, please ensure you meet the following eligibility criteria:

  1. Competitor Quote: Provide us with a written quote from a competitor outlining their services for the same moving requirements. The competitors quote must be from a reputable company offering the same level of service as Zoom Removals.
  2. Comparable Services: The competitor’s quote must be for services that are comparable in terms of:
    • Type and size of the property (e.g., house, apartment)
    • Distance and route of the move
    • Additional services required (e.g., packing, unpacking)
  3. Current Quote: Obtain a current quote from Zoom Removals for the same moving requirements.
  4. Verification: Our team will verify the details of the competitor’s quote against our services to ensure comparability.
  5. Price Comparison: If the competitor’s quote meets the above criteria and is lower than our current quote, Zoom Removals will beat their price by 5-10% to ensure you receive the best deal.

Terms and Conditions

  • The Price Beat Guarantee applies to Interstate & Country Relocations only.
  • The Price Beat Guarantee applies to the base moving service costs and does not include additional fees or surcharges.
  • The Price Beat Guarantee applies to quotes from reputable companies offering the same level as service as Zoom Removals
  • Zoom Removals reserves the right to verify the competitor’s quote and may decline to offer the Price Beat Guarantee if the competitor’s services are not comparable or if the quote cannot be verified.
  • The Price Beat Guarantee cannot be combined with other offers or discounts unless explicitly stated.
  • Zoom Removals may modify or terminate the Price Beat Guarantee at any time without prior notice.

Top Worries That Haunt Movers & How We Address These Concerns

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    Am I Paying Too Much? Our Price Promise

    If you obtain a detailed quote covering prices, products and services from a reputable competitor, we will beat it by 5-10%. (Please note that the PBG can’t be applied to a competitor that does not match the same level of service. There are a few other exclusions listed here.)

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    Are there any hidden charges?

    We pride ourselves on being completely transparent and above board in everything we do. Your quote will be fully itemised and will cover all products and services necessary for your move. There will be no hidden fees, admin costs or other shocks. 

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    Can I Trust My Removalists??

    Zoom Removals is an accredited member of the Australian Furniture Removers Association (AFRA), the peak industry body regulating and supporting the Australian removals industry.

    To become an AFRA member, a removal business commits to excellence in service, staff training and operations. We have built our reputation on being trustworthy – just read our customer reviews.

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    Will My Possessions Be Safe?

    We have been moving homes and offices safely since 2008. Over that time, we have provided top-drawer removalist services to thousands of individuals, working professionals and families across Australia. We know what we’re doing and we do it very well.

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    Am I Properly Insured For My Move?

    As an AFRA member, ZOOM Removals are authorised and trained to provide you with moving cover. We recommend that you consider additional transit and removal insurance to protect your items while they are being transported or stored by us. Underwritten by Zurich Insurance ours is one of the best and most competitive removals and insurance policies on the market.

ZOOM Removals Staff Team

Key Advantages To Move With Zoom

2,000+ customer reviews from Google, Product Review, Trustpilot, Word of Mouth, And Facebook Combined.

Removalists who are accredited by the Australian Furniture Removers Association must meet certain standards in relation to equipment, vehicles, premises and staff training to complete a professional move. You can check whter a removalist is accredited on the AFRA website.

Frequently Asked Questions

  • What Is The Cheapest Day to Move?

    Typically, the middle of the week is considered the cheapest time to move, as moving companies are less busy and likely to offer discounts at a reasonable price.

    Fridays and weekends are usually the busiest (and therefore the most expensive) days, as they are more convenient for people.

    Prices can also be affected by other factors such as distance, size of the removalist job, and demand.

    We also offer our very own cheap removalists deals.

  • Do Removalists Always Provide Free Boxes?

    It depends on the removalist company you are using. While some removalists do provide free boxes, others may charge a fee for them.

    We recommend checking with your chosen moving company to find out what their policy is on moving boxes and whether they charge a fee for them.

    If you do not have the budget for packing materials then it is possible to find used boxes for free at supermarkets, local businesses or online websites such as Gumtree.com.

    As a leading removalist company, ZOOM provides unlimited FREE Boxes to help get the job done.

  • Does Packing Come With The Service?

    No, packing is not included in our standard package, however, this is purchasable as an optional extra.

    Our expert packing teams are cost-effective and ready to visit your home before your move to safely wrap, pad and repack all of your belongings quickly and efficiently. 

    You can use our affordable packing services for the whole home, a few rooms, or just the garage – you choose!

    Visit our packers and movers page for more details.

  • Are Removalists Cheaper On Weekdays?

    Yes, it is generally considered to be cheaper (and more cost-effective) to book removalists on weekdays, as demand for their services is typically lower during these days.

    You can use our cheap removalists deal on Tuesdays to save money.

  • How Long Does It Generally Take To Move Homes?

    The time it takes to move homes can vary depending on factors such as :

    • The size of the move
    • The distance of the move
    • The amount of cargo and preparation that is involved (such as packing )
    • Unforeseen circumstances such as traffic and weather conditions

    On average, a local move within the same city can take anywhere from a few hours to a full day, while a long-distance move can take several days or even a week or more.

    While our high quality removalists will do everything they can to get you to your new location as quickly as possible, the factors highlighted above are key considerations.

  • Do Removalists Have Insurance?

    You may be surprised to know that not all furniture removalists have insurance. It is important to do some research or ask questions about what is covered before you move.

    At ZOOM Removals, we offer full cover insurance, transit insurance workers compensation as part of our removalists service. As we are a proud member of the Australian Furniture Removalists Association, we are authorised to sell transit insurance.

    Please visit our removals insurance page or speak with our insurance consultants if you would like to learn more. We will happily answer any insurance related questions.

  • Do You Pay For Removalists Upfront?

    No, to secure your booking with Zoom Removals we require a $200 refundable deposit for local moves.

    The balance is not due until the day of your move and several payment methods are available for your convenience.

  • Is There A Checklist To Help Me Prepare For My Move?

    Yes, we offer several helpful resources and guides to help you with your move:

  • Can I Help The Removalists Load The Truck?

    While each moving company is different, it is generally best left to the professionals for an effective removal service.

    While you can help the removalists with smaller items, the process will go faster if you let them do the job, particularly as this will help avoid injuries.

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