Fair Half Hourly Rates
Our rates are simply billed in half-hour (30 minute) increments so you only pay for what you use. Charges are from door-to-door while on the job, from your initial pickup location to your final drop off location. We will start the time on the job when we arrive at your pick up destination. We may charge a higher rate for Saturday, Sunday, public holiday and after hours moves.
Low Call-Out Fee
We charge a single half-hour (30 minute) call-out for Sydney metro moves at the same product rate. This accounts for the travel time taken to drive to and from your move. If your pickup or drop off destination is outside the limits of Greater Sydney and into country areas your Move Coordinator will discuss the call out charge to cover the return travel time.
A minimum 2 hour charge applies.
Fuel Levy: If a client’s pick up and/or delivery address is located outside of the Sydney metropolitan area, a 10% fuel levy will apply. When there is 20km> distance between pickup and destination address’ a 5% fuel levy applies. For moves with 35km> distance between, a 10% fuel levy applies. For more information, please speak with our customer service consultants.
Credit Card Surcharge: For purchases up to $700 the credit card processing fee is $10. Any purchase over $700 incurs a 1.5% credit card processing fee. American Express purchases incur a fee of $20 for any amount.
Tolls: Any tolls taken while transporting you furniture between pickup and drop off will be added to your bill. Your removalists will discuss their travel route on the day of the move with you to ensure you are aware of any toll roads being taken. Usually this means a quicker travel time, so you pay less overall.
As members of AFRA we hold typical removals insurances including Public Liability, Transit Insurance and Workers Compensation in our standard fees. For a low additional premium we can include Comprehensive Transit Insurance in our moving rates so your furniture, household items and effects we are moving are fully protected. Only this additional insurance truly protects your goods in a move. We strongly recommend you review our Removals Insurance page for more information so you are fully informed.
How to Save Money on Your Upcoming Move
Here are the best tips and tricks to reduce the cost of your move:
• Use our FREE moving boxes to not pay for packaging. Borrow them 7 days before your move to get organised.
• Only use professional moving boxes so we can stack them in the truck.
• Be ready. Being packed and ready to move means we waste no time when we arrive.
• If furniture needs disassembling do it before we arrive. We can happily help you with this also.
• Get a good parking spot at pickup and drop off so our removalists can park the truck nice and close.
We recommend the use of a third (or more) removalist. For only an extra $18 exclusive of GST per half-hour (30 minutes) an extra pair of hands makes a relocation quicker overall and more coordinated. One removalist will remain wrapping furniture and packing the truck, while the other two lift and carry items to the truck. The men rotate frequently allowing them to stay fresher longer.